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Outsourcing and Consulting Services

If it's outside your scope, it's probably within ours

When your business needs extend beyond your core competencies, let the industry’s leader in outsourcing and consulting services help you regain your focus. At HRTMS, our world revolves around your business.

HRTMS Services offers customizable outsourcing and consulting services to address your every HR need. We can partner with your HR department to develop recruiting programs, staffing models, and training programs. We can manage your contingent workforce in a vendor neutral environment, as well as provide operational management of entire departments while you focus on what matters most – your core business.

HRTMS is particularly strong at negotiating and implementing outsourcing agreements that help clients improve operations and lower costs. As the industry leader in successful outsourcing, we guide you through the contracting process in a fashion that encourages candidate service providers to offer their most creative solutions to meet your business objectives.

We deploy a proven commercial framework to support your contractual service commitments, offering market leadership, deep specialization and a focus on helping you achieve long-term value. With unwavering objectivity, we weigh the merits of alternative solutions, always giving you informed, candid advice. Whether your ultimate outsourcing arrangement is competitive or sole source, we equip you to achieve mutually beneficial relationships with expert industry service providers.

We help you design, implement and deliver outsourcing strategies that optimize your environment and achieve results. We provide specific services to help accomplish your unique business goals by establishing a service delivery framework that aligns to your business strategy.

HRTMS’s capabilities are aligned by strategy and functional domain across the sourcing lifecycle and are grounded in the solid disciplines of methodology and business case.

Our assessment tools measure your current internal practices on multiple dimensions, including financial (cost/productivity) considerations; implementing internal process improvements to achieve best practices; effective use of technology; and efficient use of third-party service providers.

 
  • Financial Modeling & Analysis

  • From your financial data, HRTMS builds a financial model that baselines your current spending and consumption of required services (resource units). This model, then, is used to solicit service provider pricing and allows you to make valid “apples-to-apples” comparisons among competing service providers.

Competitive Cost Analysis

    • We summarize current costs by mapping them to market service bundles, normalize your true internal service costs, and then perform a “mark-to-market” analysis your internal costs versus market cost for the same services.

Requirements Development

      • We assist you in documenting your project scope, work requirements, service level requirements and current cost structure using customized templates that service providers can readily interpret.

Transaction Management

We help you plan and manage the phases of the sourcing engagement from requirements definition and service provider selection through due diligence, negotiations, contract signing, transition and implementation.

Implementing Internal Improvements to Achieve Best Practices

HRTMS’s proprietary tools for assessing and driving best practices include best practices analyses and comparisons; market pricing and sourcing value estimates; performance improvement estimates and alternative channel exploration and analyses.

Service Provider Qualification & Selection

From our service provider profile database, we help you identify and qualify potential CRM service providers that have service capabilities to address your requirements. Then, we take you through a structured process that you can customize to evaluate and select the finalist(s) based on their proposal responses.

Contract Development & Negotiation

We provide you with a preferred set of business terms that establish the foundation for the contract. We help structure the due diligence process and activities and provide negotiations support until the contract is signed.

Transition Planning

We help to ensure a successful transition by requiring a detailed transition plan from service providers. The plan documents all transition activities, tasks and responsibilities for both you and the service provider(s), highlighting critical deliverables and milestones for each phase.

Service Management & Governance

After you establish a service delivery model and/or relationship, the true work begins. HRTMS helps you establish formal governance procedures and provides education and training sessions to all stakeholders and service provider governance parties. Should you already have an outsourcing agreement underway, HRTMS can assist with renegotiations, re-sourcing, assessments or any transitions you wish to make.

 
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